If an item is returned to Advantage Services from UPS or USPS due to being Damaged in transit or
Advantage Services errors in the shipping address or incorrect Product WAS SHIPPED, we will RE-Ship
the item(s) purchased at NO ADDITIONAL CHARGE or Credit your account the FULL COST including Shipping.
If an item is returned to Advantage Services due to an incorrect shipping address that you supplied, we will
credit your Credit Card Account the cost of the item(s)
purchased or re-ship your order. If your order was listed as FREE SHIPPING, you will be responsible for the original
cost of shipping to your location.
*( credit will be issued less Shipping Costs and a 20% Restocking Fee )
If an item is returned to Advantage Services for ANY OTHER REASON , we will credit your Credit Card Account the cost of the item(s)
purchased. If your order was listed as FREE SHIPPING, you will be
responsible for the original cost of shipping.
*( credit will be issued less Shipping Costs and a 20% Restocking Fee )
If an item is returned to Advantage Services and the Seals or Packaging has been opened, NO CREDIT WILL BE ISSUED for the product, it will be returned to you.
All returned products must be in the
original packaging and UNOPENED.
Returns must be received within
30 DAYS after you receive the product.
RETURNED PRODUCTS ARE SUBJECT TO
A 20% RESTOCKING FEE.
How to Return Items
Contact our
Customer Service Department
to receive an authorization number ( RMA# ) for the items you wish to return. Please note that we cannot issue a refund
for items returned without an authorization number nor will it be accepted at our receiving department. DO NOT ship returns
to us with SIGNATURE REQUIRED, we will not sign for product returns unless we are informed of this via telephone before it is shipped.
If you have any questions about returning merchandise, e-mail us at:
Contact our
Advantage Services
or call us at 704-970-8905.
Include the packing slip and write the authorization number with your return, and wrap the package securely. For your protection,
we recommend that you use IInsured US Postal when returning goods. Send the package to the following address:
Advantage Services
PO Box 620056
Charlotte, NC 28262
RMA # ____________
Advantage Services
Order by phone Monday-Friday 10am-5pm 704-970-8905
